Domestic violence or abuse can happen to anyone. We also know that COVID-19 will have serious impacts on the lives of women and children. Survivors are telling charities such as Women’s Aid that they are feeling unsafe with the prospect of being isolated in the house with their perpetrator. The advice from the government is try and keep a mobile phone with you at all times if possible. The police are a key service when in immediate danger. Do not be afraid to call 999 in an emergency.
Familiarise yourself with The Silent Solution system. This is a system for victims of domestic abuse who might be afraid of further danger and escalation of harm if they are overheard when calling 999 in an emergency.
When somebody calls 999, an operator will ask which emergency service is required. If you are not able to ask for help, your call will be forwarded to a police system and you will hear an automated message.
If 55 is pressed by the caller, the system will detect this. The operator will then transfer the call to the relevant police force as an emergency. Click here to find out more.
National helplines, email, text and live chat support services, and local specialist services, are currently open for business as usual, although their delivery is likely to have to adapt over the coming weeks.